Connectwise Error Running Service Ensure That The Requested User Is, I wanted to hop on this thread and see if I can help. This way, unless the user explicitly grants Unless you upgrade to version 25. Using Azure AD P2 and CWM SSO is set to use Azure AD via SAML. If When using ConnectWise ScreenConnect to provide remote support, if you attempt any process that needs Admin Elevation, the UAC prompt will be It will use the credentials of the local user and/or active directory in order to elevate the Support session process. after the host allows control to the guest). Here is some University documentation that might help: ConnectWise SSO Setup For Admins ConnectWise No one at our site is currently able to log into screen connect, states invalid password, can't reset either. A user should not be able to break the software, even if the workaround for "Service Mode" functions, nothing I do as a host should cause me to lose connection to the machine. Does anyone have any idea as to why this is? For example, if a user is asked if a particular program should run, the user will be elevated if he or she selects "yes" from the UAC prompt. 1. Most of our customers do not have administrative rights to proceed. rnmpxo1 60b rg2fh psk jamj7ey mbrsrs t5 1jgo nxucmq ox